RV Orientation & Delivery Specialist

Job description

RV Delivery Coordinator Location: Leduc, Alberta: Employment Type: Full-Time Fraserway RV is Canada’s largest vertically integrated RV dealer network, and we are looking for an RV Delivery Coordinator to join our Leduc team. If you enjoy working with customers, have strong technical knowledge of RVs, and take pride in delivering an exceptional handover experience, this could be the role for you. As an RV Delivery Coordinator, you are the final and most important step in the customer journey — ensuring a smooth, professional, and memorable vehicle delivery experience. What You’ll Do: Delivery Preparation & Coordination: Schedule and coordinate customer delivery appointments Confirm unit readiness with Service, Parts, Detail, and Sales teams Ensure all pre-delivery inspections and final preparations are complete Customer Orientation & Handover: Conduct comprehensive RV walk-throughs and demonstrations Explain the operation of major systems (electrical, plumbing, appliances, slide-outs, etc.) Review safety procedures and emergency protocols Educate customers on maintenance requirements and warranty coverage Provide clear, confident, and customer-friendly instruction Customer Experienc...