Product Manager, AI Integrity (Mandarin Speaker)

Job description

About the team At TikTok, safeguarding our global community is a top priority. The Business Integrity (BI) team is dedicated to building advanced technologies and scalable operational solutions that mitigate risks in commercial content, ensuring a responsible and seamless experience for advertisers on the TikTok platform. This role sits within the Advertiser Experience Product and Operations Team under Business Integrity. Our team focuses on improving advertiser satisfaction across review, policy, and account-related experiences through data-driven insights, operational excellence, and innovative product solutions. About the Role: We are looking for a Product Manager, Customer Insights & AI Solutions to deeply understand advertiser pain points and transform customer signals into scalable product and operational improvements. In this role, you will lead the synthesis of customer feedback, behavioral data, and operational findings to uncover meaningful insights about advertiser needs, friction points, and growth opportunities. You will also play a key role in exploring and applying AI capabilities to improve how we collect, analyze, and act on customer insights. The ideal candidate i...