Design Strategy Manager

Job description

Job Summary Leads the design strategy for WM.com, partnering closely with cross functional stakeholders to align user experience, brand standards, and business goals. Guides design direction from concept through execution, ensuring a cohesive, scalable, and customer centered digital presence. Essential Duties and Responsibilities: - Partner closely with cross functional stakeholders—including IT, Customer Experience and Sales —to align on priorities and translate requirements into clear design direction. - Lead and guide the digital design for WM.com, ensuring consistency with brand standards, business objectives, and customer experience goals. - Provide strategic design leadership across campaigns, templates, and site experiences, balancing creative excellence with scalability and performance. - Review, influence, and approve digital design work to ensure high quality, usability, accessibility, and adherence to established design systems and guidelines. - Serve as a design subject matter expert for WM.com, advising stakeholders on best practices, tradeoffs, and experience implications. - Guide the evolution of digital design patterns, components, and standards to support ongoing o...