Senior Manager, Cx Lifecycle Marketing, New Verticals + Occasions
DoorDash · New York City, New York, US
About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash c...
Job description
About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about, helping grow businesses and the communities that support those businesses. Our Consumer Retention Marketing team is responsible for building lasting relationships with our customers through personalized, scalable, cross-channel experiences that drive engagement and long-term value. We focus on connecting consumers with the most relevant products, merchants, and moments across DoorDash’s expanding ecosystem, including New Verticals like Grocery, Convenience, Alcohol, and Retail, as well as high-impact seasonal and cultural Occasions. About the Role: As the Senior Manager of Consumer Lifecycle Marketing for New Verticals & Occasions, you will lead two distinct but highly complementary teams: While these areas operate with different rhythms, they are deeply interconnected. New Verticals often see peak conversion during key holidays (think Flowers on Mother’s Day, Alcohol on St. Patrick’s Day), with many of these customers then entering ongoing lifecycle journeys. This role...