Client Service Manager III - Custody Operations

Job description

Join our team and make a significant impact on our client service teams in JPMorgan Chase. You'll have the opportunity to grow your career while leveraging your skills in control management and data analysis. Be part of a dynamic team that values innovation and collaboration, and contribute to the firm's operational efficiency and risk mitigation strategies. As a Client Service Manager III within Securities Services you will manage a diverse team to ensure high-quality service. You will interpret client needs, identify trends, and innovate solutions. Your expertise in anti-fraud strategies will protect clients and the bank. You will drive operational efficiency through strategic planning and process automation. Your skills in conflict management and stakeholder influence will foster strong relationships. Job responsibilities: - Lead the client service team in addressing client inquiries, processing transactions, troubleshooting problems, and handling complaints, utilizing your advanced conflict management skills to ensure client satisfaction. - Develop and implement strategic plans to enhance service center operations, leveraging your proficiency in strategic planning and process a...