ECM Case Manager (San Diego, CA)

Job description

Position Summary: Under the supervision of the Utilization Management Manager, the Case Manager is responsible for constructing a comprehensive care plan and providing a range of care coordination services; including but not limited to, monthly health interviews with patients, coordination with family members and caregivers, and working with community services to ensure access to care. The Case Manager is comfortable in providing guidance and completion of needs assessments, development of patient-focused care plans, periodic reassessments, and comprehensive service coordination (such as assisting with access challenges, developing relationships with service providers, and tracking interventions and outcomes). In addition, the Case Manager will provide telephonic Care Management (non-face-to-face) services, as an extension of the clinical staff of SYHealth, managing patients with 2 or more diagnosed chronic conditions. Essential Functions of the Job: ◦ Assess current health status. ◦ Medication reconciliation & compliance assessment, as appropriate. ◦ Appointment reminders. ◦ Appropriate patient education regarding the patient’s condition management at home/community. ◦ Review orde...