Usher (Part Time/Seasonal) - Ascend Amphitheater

Job description

As an Usher in our iconic venues, you'll contribute to exceptional guest experiences. You'll verify tickets, direct guests to seating locations, support ancillary sales, provide information, and assist with maintaining a clean facility during and after events. You'll deliver attentive, distraction-free service that enhances the event experience. As the ideal candidate you'll seek opportunities to assist guests, provide confident guidance, and have fun sharing your passion for live entertainment with our fans. Reports to Sr Operations Manager. - Scan and verify proper ticketing required for entry. Refer guests without proper tickets or credentials to the appropriate agent. - Provide seating directions and guest assistance at points of entry. Monitor seating areas, aisles, and general admissions sections to maintain order and assist guests as needed. - Respond to guest concerns and take corrective action to resolve. Address disruptive guests. Intervene in seating discrepancies, unauthorized activity, etc. Contact leadership if further assistance is required. - Maintain overall cleanliness of the facility, including but not limited to collecting trash before, during and after shows. -...