Senior Manager Operations

Job description

Senior Manager of Operations – AN USA Role Overview: AutoNation is transforming AN USA into a next-generation, digitally enabled, centrally coordinated operating model. The Senior Manager of Operations will serve as one of the core architects of this transformation. This leader will design, operationalize, and own the performance outcomes of new customer and operational workflows across AN USA — from digital retail and credit integration to BDC workflows and vehicle acquisition processes. This role is not about maintaining existing processes. It is about building them from the ground up, refining them through real-world execution, and scaling them across AN USA and ultimately into the Franchise network. You will be part of the core 'brain trust' defining how the future of auto retail operates at scale. Core Mandate: - Architect new end-to-end operating processes - Translate product concepts into executable store-level workflows - Own rollout, adoption, and performance outcomes - Refine processes until stated objectives are achieved - Scale proven models into the broader Franchise network Key Responsibilities: 1. Process Architecture & Design 2. Outcome Ownership & Performance Optim...