Guest Services Supervisor

Job description

Description Come join the team at HCI Sports & Fitness! As a premier sports and fitness center located in Bee Cave, our team is in search of an energetic, service-oriented leader who thrives in a fast-paced work environment to fill our part-time Guest Services Supervisor role. Having a passion for health and fitness is important and customer service experience is a must! About Us: At HCI Sports & Fitness, we’re more than a fitness and sports brand—we’re a movement. We empower our family-oriented community at all fitness levels to push limits, fuel performance, and live boldly through smart training and state-of-the-art spaces. From gym culture to group fitness to youth and adult sports, we pride ourselves on offering a clean, safe, and welcoming environment for everyone! Requirements: What you'll do: - Greet and provide excellent customer service to all HCI members and guests - Maintain extensive knowledge of all sports programs and facility operations; be able to provide this information to members, guests, and visitors - Assist Manager with the training and onboarding of new employees - Supervise a team and ensuring cash totals are correct at the end of each shift - Monitor secur...