Commercial Truck Sales (Used)

Job description

RESPONSIBILITIES include the following. Other duties may be assigned. - Understand the terminology of the truck business and keep abreast of changes in product technology, incoming inventory, features, accessories, etc. - Provides thorough product information and demonstration to all prospects. - Knows and understands the federal, state, and local laws that govern retail vehicle sales. - Turn closed deals over to the finance and insurance manager and present properly completed paperwork (i.e., insurance information, trade title, etc.). - Prepare sold vehicles for customer delivery (i.e., cleans vehicles, fills gas tank, and ensures all features are operational) before customer arrival. - Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork. - Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department. - Follow up on all post-delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met. - Works with the service department and body sho...