Know Your Customer Operations Senior Specialist (all genders)

Job description

Join our digital consumer banking offer Chase at our new JPMorganChase office in the heart of Berlin. In this exciting chapter of continued growth and expansion, we’re looking for a passionate Know Your Customer Operations Senior Specialist (all genders). As a Know Your Customer Operations Senior Specialist you will be a vital part of our team, responsible for ensuring compliance with regulatory requirements and maintaining the highest standards of customer due diligence. You will conduct end-to-end Enhanced Due Diligence (EDD) for complex/high-risk KYC cases, and support & coordinate delivery of KYC Ops projects and strategic initiatives. Ideally, you will bring 5+ years’ experience in AML/KYC, compliance, audit, or financial crime within financial services/fintech, and strong analytical, investigative, and communication skills to assess customer risk profiles/alerts and drive issues to resolution. English required (German a strong plus); MS Office proficiency and a growth mindset are expected. Preferred: deep KYC/AML and German regulatory knowledge, familiarity with screening/KYC tools and digital banking/payments, and relevant certifications (e.g., ACAMS). Job Description: Suppo...