Associate, Facilities and Operations

Job description

Job Description: The Role Do you enjoy working with people? Are you outgoing with a positive demeanor and eager to provide the best possible service to colleagues and visitors? If yes, we are seeking an associate to join our team! In this role, you will play a key part in crafting an outstanding workspace experience for all Fidelity associates and visitors through the delivery of on-site hospitality services and amenities. You will be an ambassador of the company’s hospitality mindset and responsible for meeting our global service standards. This role is in Westlake, TX and reports to the Manager, Facilities and Operations. Also includes a team of peers across the country and globe for support and camaraderie. Key responsibilities: The Expertise and Skills You Bring Undergraduate degree or 5 or more years of experience. Proven track record and interest in hospitality. Familiarity with the financial services industry and/or corporate real estate is valued. Excel with meeting new people and networking and having a conscientious and respectful demeanor. Have a consumer-first mentality with the ability to identify and deliver against unmet needs. Ability to multi-task and support unpla...