Dispatcher

Job description

About Zūm: Zūm is revolutionizing mass mobility with its Connected Mobility Experience ( Zūm CMX ™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX . Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank. About the Role We're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Philadelphia, PA location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless servi...