Customer Service Representative

Job description

Job Summary Are you ready to drive customer excellence while making a measurable impact across the Order-to-Cash process in an international environment? Customer Service Representative IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. Health & Biosciences: Channeling our passion for nature and bioscience into sustainable, life-enhancing technologies that power innovative solutions across healthcare, food, consumer and industrial markets. The role is based in Warsaw, Poland. (hybrid role). We also welcome candidates from the broader Warsaw region with relevant experience. Be part of a motivated, customer-focused, and solution-oriented team where together we can achieve excellence and make a real impact. Your potential is our inspiration. Where You’ll Make a Difference: What Makes You the Right Fit - Act as the primary point of contact for customers across Eastern European markets, ensuring a seamless customer experience - Manage the full Order-to-Cash (OTC) process, from order entry through invoicing and after-sales support - Ensure accurate and timely order processing, delive...