Automotive Service Advisor

Job description

Job Description Job Title: Automotive Service Advisor: Location: Berman STAR Nissan (Niles, IL) Schedule: Full Time: Pay: $100,000+ year - Commission pay plan Job Responsibilities: - Greet customers promptly and courteously upon arrival at the service drive - Obtain customer and vehicle information - Listen attentively to customers' concerns and accurately document their vehicle service needs - Determine and recommend necessary maintenance based on age, mileage and history of the vehicle. - Prepare a complete and accurate estimate of cost for labor and parts. - Keep customers informed of the status of their vehicle repairs and address any questions or concerns they may have - Comfortably and clearly explain all completed work and charges to the customer - Coordinate service appointments and ensure timely completion of service orders - Collaborate closely with service technicians, parts department, and other dealership personnel to ensure efficient workflow and customer satisfaction Company Benefits: - Competitive PTO Policy - Multiple Low-Cost Medical Insurance Options - Low-Cost Dental, Vision & Life Insurance Options - Short Term & Long Term Disability - Fully PAID Training - 401...