AI & Partner Systems Strategy Manager

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The AI & Partner Systems Strategy Manager is responsible for leading the global PRM (Partner Relationship Management) modernization strategy and driving AI‑enabled transformation initiatives across the partner ecosystem. This role oversees the full lifecycle of partner systems innovation ensuring NiCE partner tools, platforms, and data capabilities evolve to support scalable partner growth, improved partner experience, and operational excellence. How will you make an impact Have you got what it takes? - Leads the global strategy for modernizing the Partner Relationship Management (PRM) ecosystem, ensuring systems align with partner needs and future business requirements. - Drives the development and deployment of AI‑enabled partner transformation initiatives that improve partner experience, automation, insights, and efficiency. - Oversees the full lifecycle of part...