Customer Service Advisor

Job description

Job DetailsJob Location: CHELTENHAM, Gloucestershire GL52 7DQThe Company We are Lowe, a globally recognised brand for innovation, ambition and high quality. Lowe Rental Corporation is the world’s leading refrigeration and catering equipment supplier to major food exhibitions, sporting events and retailers across the globe; from the Singapore Formula 1 Grand Prix to Glastonbury we provide high quality rental solutions to help our clients entertain and delight their customers. Beijing to Boston, Berlin to Belfast, we are an entrepreneurial organisation and take pride in our ability to provide innovative products and services to our impressive client-base. The Role: Join our team and be a key player in delivering exceptional customer service! In this fast-paced role, you’ll handle breakdowns, coordinate engineer attendance, manage invoices and POs, and track job progress. If you thrive in a dynamic environment, have strong administrative and communication skills, and can quickly learn new systems, this is the perfect role for you. Receiving breakdown job information from clients via the telephone Using product knowledge and engineer advice, seek to resolve the issue by telephone Loggi...