Patient Account Representative II

Job description

Job Family: Patient Account Representative Travel Required: None Clearance Required: None What You Will Do: The Patient Account Representative II is expected to perform specific billing processes, follow-up, account resolution, adjustments and scanning as required. This position works with other departments to facilitate the meeting of both departmental facility goals and objectives. This position is responsible for account resolution. Ability to find solutions to problems and keeping management informed of patterns regarding payments and or other issues with specific payers is essential The Patient Account Representative has an extensive knowledge of billing, accounts receivable follow-up, timely filing guidelines and the ability to effectively review remittance advices and electronic billing reports from payer to determine the action required. This position performs all related job duties as assigned. Duties and Responsibilities: Contacts third party payers and guarantors via payer websites or by phone to resolve account balances on all assigned accounts. Work all correspondence within 24 hours or receipt. Detail notes regarding correspondence must be entered into the client’s sy...