JobMesh

Associate Product Operations Manager

HomeServe · Norwalk, Connecticut, US

Position Overview: The Associate Product Operations Manager – will report to the Sr. Manager of Product Operations and is responsible for supporting the exec...

Job description

Position Overview: The Associate Product Operations Manager – will report to the Sr. Manager of Product Operations and is responsible for supporting the execution of a systematized approach to how we set up and manage pricing, product and fulfillment data in Salesforce. The responsibilities of this detail oriented and analytical role include an understanding of customer data, both in its current state as well as its future state, ability to identify requirements, validate data integrity and understand system functionality. They will possess a strong understanding of marketing principles, data analysis, and technological proficiency to support our marketing operations and business initiatives. Responsibilities: - Develop a full and thorough understanding of all HomeServe USA products. - Manage data with effective quality controls and risk management. - Develop and maintain reports to track key performance indicators (KPIs) and provide actionable insights to stakeholders. - Collaborate with cross-functional teams to optimize processes, workflows, and systems. - Consult with internal business partners to ensure accuracy of changes, while identifying any/all gaps and providing resoluti...