Supervisor, Training
syncreon · Charlotte, North Carolina, US
At DP World Contract Logistics , we’re redefining the future of supply chain solutions. Our Data Center Excellence team is at the heart of this transformatio...
Job description
At DP World Contract Logistics , we’re redefining the future of supply chain solutions. Our Data Center Excellence team is at the heart of this transformation, ensuring seamless, scalable, and secure operations across our global contract logistics footprint. We’re looking for a Launch Training Supervisor to lead the successful deployment of new data center initiatives and drive operational excellence from day one. About the Role: The Launch Training Supervisor plays a critical role in ensuring new-site operations achieve rapid competence and operational sustainability. Working under the Training & Standards Manager, this role is responsible for the direct observation of operational processes, the accurate creation of standard work documentation, and the hands‑on delivery and evaluation of launch training during pre‑launch, go‑live, and stabilization. This position serves as the eyes and ears at the Gemba, validating how processes are performed, identifying gaps, ensuring alignment with the official Launch Training Standard, and transforming operational behaviors into clear, visuals - Draft, edit, and maintain Statement of Work (SOW), Standard Operating Procedures (SOPs), Standard W...