End User Support Specialist Senior

Job description

Title: End User Support Specialist Senior State Role Title: Info Technology Specialist II Hiring Range: $70,000-$85,000 commensurate with experience Pay Band: 5: Agency: Dept of Health Professions: Location: Dept of Health Professions: Agency Website: www.dhp.virginia.gov: Recruitment Type: General Public - G Job Duties: The Virginia Department of Health Profession's (DHP) mission is to ensure safe and competent patient care by licensing health professionals, enforcing standards of practice, and providing information to health care practitioners and the public. This position provides technical support and guidance to DHP staff and coordinates technology and cloud service needs with the Virginia Information Technology Agency (VITA) and other infrastructure partners. Leads PC refresh and migration initiatives, maintains the agency’s technical inventory, and recommends improvements to technology systems and operational processes. Supports regulatory boards by setting up audiovisual equipment and managing virtual meeting technology for presentations, trainings, public hearings, and other events held in the Conference Center. Additional responsibilities include installing, configuring,...