Technical Product Analyst

Job description

Overview About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs. Our client, in higher education is seeking a Technical Product Analyst to serve as the functional and technical bridge between business analysts, the enterprise service management development team, project managers, and operational stakeholders. This role evaluates business requirements, identifies process inefficiencies, and recommends technically sound approaches that leverage the capabilities of the Enterprise Service Management platform, as well as supports other project efforts under the responsibility of the Customer Engagement business division. The Technical Product Analyst ensures incoming requests are clearly understood, feasible, properly scoped, and aligned with best practices from intake through development, testing, release, and post‑implementation review. In partnership with the PMO Manager, Development Lead, and other key functional areas, this role supports development prioritizati...