Customer Service Representative - Patient Registration

Job description

Location: Ascension Seton Medical Center Austin Shift: Monday - Friday 5:00 AM - 1:30 PM Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join R1 , the industry leader transforming how hospitals and health systems support patients with cutting‑edge technology, automation, and compassionate human care. At R1, you’ll be part of a mission-driven team that blends advanced technology with real‑world service to create exceptional patient experiences. As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You’ll: No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career. - Help patients navigate the registration process - Answer questions with confidence, clarity, and compassion - Gather accurate information quickly in a fast-paced environment - Build trust with patients during moments when they may be scared, confused, or overwhelmed Why You’ll Love This Job: Make a Real Difference : Patients lean on you for support and reassurance. You’ll be more than a data...