Visitor Services Attendant (BH)

Job description

This is a part-time position scheduled to work 20 hours per week. Must have the ability to work evenings, weekends and holidays. Summary: Welcomes, admits, and directs guests ensuring the start of a positive visitor experience, to the Butterfly House. Sells admission tickets and handles cash and credit card transactions in an accurate and professional manner. Provides information to visitors regarding Garden sites, attractions, special events, classes, and other information that the visitor may require in person and on the phone. Provides first-level resolution to customer issues. Promotes the mission of the Missouri Botanical Garden. Essential Duties and Responsibilities: Supervisory Responsibilities: None. - Ensures a positive visitor experience by welcoming, admitting, and directing guests in a friendly and professional manner; provides information in person or by answering the telephone while providing callers with accurate information and exceptional customer service; applies comprehensive/accurate knowledge of Butterfly House and overall Garden organizational procedures and guidelines. - Processes ticket purchases using a Point of Sale (POS) ticketing system or web order entr...