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DAIRY/FROZEN FOOD DEPT LEADER

Kroger · Richmond, Virginia, US

Deliver excellent customer service by creating an outstanding customer experience through exceptional service. Establish and maintain a safe and clean enviro...

Job description

Deliver excellent customer service by creating an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales/profit goals, control all established quality assurance standards, and monitor all functions, duties and activities for the dairy and frozen food departments. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. - Make decisions related to hiring, discipline, and termination or make recommendations and offer substantive input related to the same. - Communicate company, department and job specific information to associates. - Establish performance goals for department and empower associates to meet or exceed targets through teamwork. - Develop adequate scheduling to manage customer volume throughout hours of operation. - Adhere to all local, state and federal laws, company guidelines, and food safety regulations. - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the departments /store and make suggestions about products. - Info...