Patient Access Associate (PRN; Variable Hours) - Touro Infirmary

Job description

Your job is more than a job 🚨 Be the Calm in the Chaos—When Every Second Counts In the Emergency Department , no two moments are the same—and your role is critical. As a Patient Access Associate , you’re often the first point of contact during some of a patient’s most stressful and urgent situations. Whether it’s an unexpected emergency or a critical moment, you bring calm, clarity, and compassion from the very start. Your ability to stay focused, organized, and empathetic helps patients and families feel supported—even in high-pressure situations. 💼 What You’ll Do (aka Keep Things Moving in Critical Moments) Greet and assist patients and families with urgency and empathy Register patients quickly and accurately during emergency visits Verify insurance, demographics, and required documentation Communicate clearly and compassionately in high-stress situations Support admissions, transfers, and discharges as needed Partner with clinical teams to maintain patient flow and efficiency ⚡ What Makes You Great in the ED You thrive in a fast-paced, high-acuity environment You stay calm, focused, and professional under pressure You can multitask without sacrificing accuracy You lead with emp...