Consumer Lending Center Manager (Spanish Bilingual Required)
UW Credit Union · Madison, Wisconsin, US
Overview The Consumer Lending Center Manager I is responsible for the day-to-day operations of the Lending Center, ensuring member satisfaction, loan growth,...
Job description
Overview The Consumer Lending Center Manager I is responsible for the day-to-day operations of the Lending Center, ensuring member satisfaction, loan growth, and regulatory compliance. This role leads Lending Specialists and supports strategic initiatives through coaching, operational oversight, and collaboration with cross-functional teams. They will have leadership responsibility for improving consumer loan sales effectiveness in the Consumer Lending area and cultivating a strong relationship with the Retail Division. The Manager I plays a key role in developing lending practices, improving service delivery, and driving performance aligned with organizational goals. Responsibilities: Leadership Expectations: - Responsible for inclusive excellence, essential leadership duties, and the development of team and self while continuously striving to achieve UWCU’s goals, strategies & critical measures. - Personal Responsibility and Accountability – Build trust with the team inspiring growth and development while striving to make a positive impact on the business. - Effective Communication – Communicate inclusively and transparently, aligning work in a manner that reinforces UWCU’s visio...