Capacity & Performance Management Lead - Risk
ANZ Banking Group Limited · Melbourne, Victoria, AU
About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of...
Job description
About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role: As the Capacity and Performance Management Lead , you will play a pivotal role with the Operational Excellence team in Financial Crime Threat Management (FCTM), driving efficiency and performance across large operational teams. You will be required to analyse data to identify trends, assess performance, providing actionable insights to enhance operational efficiency. Responsible for capacity planning and workforce optimisation across large operational teams, you will monitor for emerging risks ensuring the team is prepared and equipped to meet business objectives while maintaining high standards of performance. This position is ideal for a strategic thinker with strong analytical skills and a passion for optimising process and team performance. Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. Role Type: Permanent: Role Location...