Clinical Educator, Virtual Training
Fresenius Group · Lubbock, Texas, US
PURPOSE AND SCOPE The Virtual Clinical Educator has a key role to play as part of the Sales and Marketing organization.
Job description
PURPOSE AND SCOPE: The Virtual Clinical Educator has a key role to play as part of the Sales and Marketing organization. The right candidate will be responsible for maintaining and improving customer education, with a focus on the development of class curriculums, execution of virtual classes and constant improvement of content to better suit the learning needs of our partners. This individual will need an understanding of our products, computer programs used for our virtual platform, presentation skills and adult education principles. PRINCIPAL DUTIES AND RESPONSIBILITIES: Customer Training: · Understand and be proficient using Teams, Word, Excel, “OBS”, SalesForce, and other audio and visual technology related to virtual meetings · Effectively train and motivate our partners to be successful trainers · Effectively train nursing staff on product use and practical applications · Create virtual curriculums to address educational needs · Implement and execute virtual education sessions as necessary (basic, advanced) for our partners. · Maintain product competency through keeping up-to-date on product and procedural changes. · Other duties as assigned. PHYSICAL DEMANDS AND WORKING CON...