Senior Service Parts Specialist

Job description

Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. This position is responsible for applying a working knowledge of the industry, parts, and shipping practices to execute order‑processing functions that enable Solar to accept orders, ship products, and invoice customers accurately and efficiently. The role involves medium to high complexity across shipping transactions, inventory transactions, and customer accounts, and shares responsibility with department peers for millions in annual parts sales. This position reports directly to the Manager, Order Administration, or to a senior employee functioning in a supervisory role. Peers in the department include more experienced individuals in the same job family and...