Manager, Services Portfolio

Job description

The Manager, Services Portfolio is responsible for leading and managing all aspects of the product lifecycle for our Managed Services product line. This position manages a team of business analysts, works closely with a dedicated development team and the Managed Services operational delivery team. Principal Duties and Responsibilities: - Owns the review of business opportunities to optimize the product portfolio through analysis and understanding of targeted markets, segmentation efforts, market trends, new technology, and competitive environment - Working closely with Managed Services delivery teams, creates product roadmaps to deliver on the product vision, to optimize service margins and create customer value - The role is responsible for translating business and customer needs into clear, actionable product requirements that guide an offshore development team of 8 individuals - Own and maintain a well-groomed product backlog with clear user stories, acceptance criteria, and business context - In combination with the BAs, leads sprint planning, backlog grooming, and regular check-ins across time zones - Manages a team of business analysts across both NA and India - Collaborates...