Director, Technology Operations

Job description

Position Summary... As Director of Technology Operations for MP Agentic solutions, you will lead the operational backbone enabling Walmart Marketplace's next generation of AI-powered, agentic solutions. You will drive the design, monitoring, and continuous improvement of large-scale programs that bring agentic AI capabilities from concept to production—safely, efficiently, and at the speed the business demands. This role sits at the intersection of AI platform operations, marketplace business strategy, and enterprise execution. You will own the operational infrastructure that allows agentic systems—autonomous AI that can reason, plan, and act on behalf of associates and sellers — to scale reliably across Walmart's global marketplace footprint. You will work backwards from the challenges and opportunities our MP associates face in their day to day functions, as well as work backwards from our LRP aspirations – it will include working across 7+ officers and their organizations in seller and item acquisition, category planning and account management, seller success which includes pricing incentives and listing quality, Seller risk, seller standards, Seller support and risk operations,...