Manager, Communication Platforms & Engagement

Job description

Manager, Communication Platforms & Engagement Pella, IA or Urbandale, IA (hybrid) Pella Corporation is looking for a driven Communications Platforms & Engagement Manager to join our team and has strong expertise in three core areas: communications technology management, content creation, and event planning. In this role, you will oversee key communication technology platforms such as First Up, Sprinklr, Canva, and Meltwater, ensuring optimal performance and user engagement. You will develop and produce compelling content that resonates with diverse stakeholders, leveraging your creative skills and journalistic approach. Additionally, you will lead the planning and execution of meetings and events, designing memorable experiences that support our organizational goals. This role requires deep knowledge of platform functionality and features, actively staying up to date on technology roadmaps and planned enhancements. You will lead implementations and upgrades, coordinate training sessions for users, and provide expert guidance on best practices and platform application. This role involves preparing reports, analyzing engagement data, and troubleshooting technical issues to maximize p...