Customer Service/Inside Sales Representative

Job description

Sandvik Rock Processing Solutions is looking for a Customer Service Representative: Location – Phoenix, AZ, Tucson AZ Inside Sales / Customer Service Representative Location: Phoenix AZ, Tucson AZ Travel Required | On-Call Support Required Company: Sandvik Rock Processing Solutions (SRP) About Sandvik Rock Processing Solutions: Sandvik Rock Processing Solutions, a business area within the Sandvik Group, is a global leader in equipment, tools, and service solutions for the mining and construction industries. Position Overview: The Inside Sales Representative serves as the primary point of contact for customers, providing responsive, professional support while driving revenue growth. This role works closely with Sales, Key Account Managers, and cross‑functional teams to manage orders, support technical assessments, develop pricing inputs, and contribute to long‑term customer satisfaction. Key Responsibilities: Customer Support & Relationship Building: - Serve as the first point of contact for customer inquiries, ensuring timely, accurate responses. - Build strong customer relationships as part of the sales and account team. - Assess customer needs and route complex issues to the appr...