EverCommerce - Payments Support Specialist III (Remote, US)

Job description

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en We are looking for a Payments Support Specialist III to play a crucial role in supporting EverCommerce Payment’s integrated partners by providing advanced technical and operational assistance. This role combines a deep understanding of payment processing with expertise in API integration, fraud management, and system troubleshooting. As a senior member of the Customer Care team, Tier 3 Specialists are the go-to resource for complex partner-related issues, while also serving as role models and mentors to ot...