Service Coordinator JDV Plumbing

Job description

Benefits: Service Coordinator- Mount Kisco, NY- $28-38ph + Benefits The Plumbing Service Coordinator serves as the primary point of contact between customers, field technicians, and management. This role is responsible for scheduling, dispatching, and coordinating service calls, ensuring timely communication, accurate work order processing, and efficient utilization of company resources. The Service Coordinator plays a key role in customer satisfaction, operational efficiency, and supporting the field service team.\ Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following: Work Order Management Permitting: - 401(k) matching - Competitive salary - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance - Create, review, and close out work orders in ServiceTitan. - Verify job details (customer information, equipment, warranty, maintenance agreements). - Ensure accurate coding for labor, parts, and warranties. - Collect and enter purchase orders or authorization numbers when required. - Apply for and track permits for plumbing installations, replacements, and service...