Customer Service Administrator

Job description

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description: We are currently seeking a Customer Service Administrator to join our Customer Service Team team at our Dagenham site on a full time permanent basis! Salary: £28,000 per annum. Working hours: Monday to Friday, 8am-4pm. As a Customer Service Administrator you will support the day to day administration of Customer Services, offering outstanding contract support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service. Key Duties of a Customer Service Administrator: - Answering emails for both internal and external personnel. - Problem solving for client, customer and Internal departments. - Meeting customer and client expectations. - Resolving customer and client queries. - Order keying on SAP. - Maintain a high level of customer/ client focus. -...