IT Solutions Architect - MSP Pre-Sales Engineering

Job description

The Solution Architect – MSP Pre‑Sales Engineering is a senior, customer‑facing technical role responsible for leading discovery, assessment, and solution design activities that support AllManage’s Managed Services (MSP) sales and customer lifecycle. This role ensures opportunities are accurately scoped, technical risks are identified early, and solutions are designed to support long‑term client success, operational excellence, and margin sustainability. The Solution Architect partners closely with Sales, MSP Leadership, Service Delivery, and Engineering teams to translate complex customer environments into clear, actionable proposals, scopes of work, and technical roadmaps. This is a hands‑on role requiring strong technical depth, structured thinking, and the ability to communicate confidently with both technical and non‑technical stakeholders. Primary Responsibilities Pre‑Sales & Prospect Discovery: - Lead on‑site and remote technical discovery sessions for prospective Managed Services customers Conduct structured current‑state assessments of: - Network infrastructure (switching, routing, firewalls, VPNs) - Servers, virtualization platforms, and identity services - Cloud services...