Customer Marketing Intern
Diligent Corporation · New York City, New York, US
Position Overview The Customer Marketing Intern (CMI) is a self-motivated team member, responsible for supporting customer marketing and engagement activitie...
Job description
Position Overview The Customer Marketing Intern (CMI) is a self-motivated team member, responsible for supporting customer marketing and engagement activities within the Mission Driven Organization (MDO) Business Unit (BU). The CMI will work closely with the Senior Customer Marketing Specialist to deliver impactful customer engagement opportunities that leverage customer relationships for marketing initiatives and help to drive expansion sales pipeline. At the end of the internship, the CMI will present a summary project to marketing and commercial leaders. Key Responsibilities: - Support the process of identifying, creating and publishing positive customer stories - Develop a library of customer reference accounts and contacts to support sales and marketing needs - Support positive customer interactions and engagement via review sites and social media accounts - Assist with planning customer focus groups and advisory panels in collaboration with Product Marketing and Customer Marketing owners - Collaborate with Product, Product Marketing and Customer Success to deliver quarterly product webinars for existing customers - Develop and execute marketing campaigns to support customer u...