Assistant Front Office Manager

Job description

Company Description Conveniently located amongst Sydney’s CBD, Darling Harbour, Darling Square and ICC precincts at Novotel Sydney Darling Square we are looking for a Assistant Front Office Manager to join our Front Office team. Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do, and nurturing real passion for service and achievement beyond limits. We’re so much more than hotels — we’re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups . Job Description: Alongside our Front Office Manager this role will support and oversee daily Front Office operations. What you will be doing: - Lead, coach, and motivate the Front Office team to consistently deliver high service standards. - Drive team performance on loyalty enrollment, upselling initiatives, guest satisfaction and related KPIs. - Coordinate closely with Housekeeping, F&B, Engineering...