HCVR Supervisor, Table Games Service (Full Time; Varied Shift)

Job description

Harrah’s Cherokee Valley River Casino & Hotel Position Description POSITION TITLE: Supervisor, Table Games Service DEPARTMENT: Operations: GRADE/FLSA STATUS: H17 –Non-Exempt: BADGE TYPE/COLOR: Key--Blue: REPORTS TO: Manager, Games — Tables; Relief Manager, Games-Tables SUPERVISES: Dual Rate Supervisor, Table Games Service; Table Games Dealer; Poker Dealer JOB SUMMARY: Supervise the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and company policy; issues or recommends discipline or recognition and Caesars Rewards awards as appropriate. Perpetuates employee motivation by utilizing positive recognition and corrective coaching. Ensure game integrity and provide security for departmental assets. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Serve as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation, and open communication Establish yourself as a highly credible leader with the highest levels of integrity, and always act in the best interests of the property...