Customer Service Representative- Mortgage Collections & Servicing

Job description

Company Description THIS ROLE IS ON-SITE IN OUR TULSA, OK OFFICE. Potential Work-at-Home opportunity after 6 Months Eligibility determined by performance and Management discretion . Sutherland Mortgage Services Inc. is a premier nationwide provider of end-to-end mortgage solutions including originations, underwriting, processing, closing, post-closing and loan servicing support for over 30 years. We offer an unmatched ability to deliver the highest value and greatest returns to our customers. We are a collaborative, considerate and friendly team that prioritizes having a diverse, inclusive, and respectful workplace. Sutherland is seeking Mortgage Servicing Customer Service Representatives who have experience providing borrowers with assistance. Prior experience preferred. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description: - Demographic changes (e.g., address, name, email, authorized to speak with) - Answering collection calls originated by customer ("Inbound") and originating phone calls to borrowers’ residence and place of business on LiveVox software ("Outbound") for t...