Member Services Associate, Travel & Lifestyle

Job description

Location: Remote Employment Type: Contract Schedule Requirements: Thursday - Saturday, 3 pm- 12 am EST About Atlas: Atlas is the concierge charge card built for those who expect more - unlocking access to world-class dining, luxury travel, and lifestyle experiences, while making spending seamless. Our members are discerning, high-spending individuals and companies who rely on Atlas for insider access, curated service, and unmatched reliability. In just two years, we’ve organically scaled to hundreds of millions in spend volume, growing double digits month over month. Backed by Y Combinator, Valar Ventures (Peter Thiel), Eric Schmidt, Elad Gill, and other leading fintech and consumer investors, Atlas is building the modern alternative to Amex Centurion, with a high-margin, high-growth model and a clear path to over $1B in spend volume. Our team is lean, senior, and fast-moving, with experience across Apple, Robinhood, Rimowa, and more. The Role: As a Member Services Associate on the Travel & Lifestyle team, you are on the front lines of the Atlas member experience. You’ll handle complex, high-value requests in real time, bringing taste, precision, and calm execution to everything fr...