Senior Engagement Manager

Job description

At Shakudo, we’re building the world’s first operating system for data and AI. We use the term “operating system” in the truest sense: just like iOS, Windows, or Linux, Shakudo’s end-to-end OS provides ever-evolving, fully automated, best-in-class open-source components tailored to each business’s unique needs. We are seeking a seasoned Senior Engagement Manager to join our team and play a critical role in driving customer success while shaping the future of AI adoption in the enterprise. This is a highly cross-functional, customer-facing role for someone who excels at program delivery, executive communication, and turning ambiguity into structured execution. The ideal candidate has a strong background in enterprise delivery, customer management, or technical consulting, and knows how to partner with customers to prioritize work in a way that delivers clear business value. In this role, you will own customer engagements from kickoff through delivery and expansion, working closely with Shakudo’s technical teams while serving as a trusted advisor to senior customer stakeholders. You will keep projects organized, ensure the right work is prioritized at the right time, proactively comm...