Director Customer Care

Job description

Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience. At Lovehoney, we employ over 800 passionate and progressive individuals across 9 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. Join us at Lovehoney, where pleasure combines with creativity, data, and innovation! We are currently looking for a Director Customer Care who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the Chief Supply Chain Officer, your focus will be on solving customer issues. You will develop skills crucial to advancing in a competitive, fast-paced retail sector, all within a company that prizes dedication and results. What you will do: - Lead Global Operati...