Associate TOC Engineer

Job description

Sinch is pioneering the way the world communicates. More than 150,000 businesses including Google, Uber, Paypal, Visa, Tinder, and many others rely on Sinchs Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we Dream Big, Win Together, Keep it simple, and Make it Happen. These values are our foundation! DESCRIPTION We are looking for an Associate TOC Engineer to join our Technical Operations Center team in Kalmar. In this role, you will focus on incident management, ensuring smooth operations with internal systems, and providing critical support in resolving technical issues. Additionally, you will play a key role in supporting our operator and provider partners to maintain high-quality service delivery. We tackle every challenge together as a team, sharing the workload no matter how complex it gets! With our 24/7 operations, we are dedicated to resolving incidents swiftly and k...