Manager, Renewals Management

Job description

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. As a Manager of Renewals Management, you will lead a team of Corporate Renewal Managers responsible for executing and optimizing the renewal lifecycle. Your primary focus will be on driving customer retention, standardizing renewal strategies, and ensuring operational excellence. You will partner closely with Sales, Customer Success, RevOps, and Legal to maximize revenue retention and identify expansion opportunities within the customer base. This is an opportunity to shape and scale a renewals function in a high-growth SaaS environment, implementing best-in-class renewal processes while mentoring and developing a team of high-performing individual contributors. What you will be doing: - Lead and develop a team of Renewal Managers, providing coaching, mentorship, and performance management to drive excellence in renewals execution. - Own and optimize the renewals process, ensuring efficiency, predictability, and alignment with broader cu...