Retail Back Office & Documents Management Specialist

Job description

About us Flutter, the world’s largest online sports betting and iGaming group listed on the London and New York stock exchanges, is home to the Southern Europe & Africa (SEA) region, featuring iconic brands like Sisal, Snai and PokerStars, a globally loved brand that embodies innovation and ambition, with significant growth potential in a dynamic market. What you’ll do: - Monitoring of Back Office processes - Verification of compliance with processes and procedures - Verification of digitalized SFA contracts - Verification and preparation of non-digitalized contracts - Management of commercial reporting - Commercial support activities - Management of certified emails - Complaints management - Obligations relating to the closure of the PoS What you’ll bring: - Strong innovative thinking, change agility, stress management, problem-solving skills, autonomy, and the ability to make decisions even in ambiguous or undefined situations. - Strong creative skills and a genuine passion for the gambling industry are highly valued. - 2+ years of experience in CRM and MS Office. - Strong analytical mindset and attention to details. - Excellent time management and organizational skills, with the...