Member Engagement Specialist

Job description

Benefits: - Competitive salary - Employee discounts - Opportunity for advancement - Wellness resources Position Overview: The Member Engagement Specialist/Sales Rep will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. We Offer: - Competitive pay - Training programs - Employee discounts and perks - Promotion opportunities - Fitness-minded workplace culture - Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent) - Plus, additional perks! Responsibilities: - Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym - Personally checks each member into the gym using the proper check-in procedures - Register all guests into the gym using proper registration procedures - Provides new guests with a tour of the gym and helps answer questions about current membership options - Assists guests with purchasing a new membership - Answers phone in a professional and courteous manner and uses proper phone greeting techniques - Processes retail and concession sales - Cleans and maintains the front desk ar...