Director of Professional Services

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice . Summary: About the Role We’re on a mission to transform how large law firms run their business. ShareDo (powered by Clio) is an enterprise legal work management platform built to help firms scale smarter, deliver exceptional client service, and operate with greater efficiency. As Director, Professional Services , you’ll lead the global delivery and implementation of ShareDo solutions across complex enterprise environments. You’ll be accountable for the success of every customer deployment, ensuring on-time, high-quality implementations that drive measurable client impact. You’ll design and scale a best-in-class professional services organization that enables predictable delivery, operational excellence, and long-term customer success. This role requires a proven leader with deep enterprise SaaS implementation experience, skilled in navigating multi-stakeholder environments, building delivery teams, and...